Once we start the migration process, planned for the week commencing 20th October, the below instructions will assist you in ensuring the migration can take place from your side. We strongly suggest that the iPads are updated as soon as possible and the migration process is completed in advance of any patient visits.

Click on your relevant iPad version below to get specific instructions. Please see How to find your iPad version and Updating your iPad Software version if you haven’t already.

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Any 8th or 9th Generation iPads are advised to update to iPadOS 26 and follow the relevant instructions below, see here for more details

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7th Generation iPads will not be able to update to the latest iOS, and 8th Generation 32 GB iPads will struggle to update, please follow the iPadOS 18 and below instructions

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• iPadOS 26
• iPadOS 18 and below